Refund and Return Policy
At [50items], We always strive to provide the best possible experience for our customers. Because your satisfaction is our priority, We would like to clarify our replacement and return policy:
🔁 Replacement:
– You can request a meal replacement if you receive an unrequested meal or one that differs from your registered order.
– If there is an issue with food quality (spoilage – undercooking – preparation error), Please contact us within 30 minutes of receiving your order.
– A replacement meal will be sent at no additional cost, As deemed appropriate by our customer service team.
💸 Refunds:
– Refunds cannot be processed after receiving the meal, Except in the following cases:
– Receiving a completely incorrect order and the customer does not wish to replace it.
– Significant delivery delay (more than 90 minutes under normal circumstances) with the customer refusing to accept the order.
– If the order is not received for any reason attributable to us.
📞 How to Submit a Request:
For replacement or refund, Please contact us immediately via:
– Phone: [971 50 932 4999]
– WhatsApp: [971 50 932 4999]
– Email: [50itemsrestaurant@gmail.com]
We value your trust, And strive to provide service that meets your expectations.